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Shipping & Delivery

How long does an order take to deliver?

STANDARD SHIPPING (Australia only)Standard shipping usually takes between 3-5 days. Please allow patience with the shipping carrier once your order leaves our warehouse.EXPRESS SHIPPING (Australia only)You can also expedite your order for $9.99 to re

Can I modify my order after it's been placed?

We can modify orders as long as our fulfillment center has not shipped your order yet.Once the order leaves our warehouse, we can no longer make any changes on it.You will either have to process a return or deny receipt of the delivery once the carri

How can I check the status of my order?

Once your order has been shipped, an email containing the tracking details of your order will be provided. You can also check your account with us to see the status of the orders you have placed.

Can I track my package?

Yes, you can track your packages through the tracking details provided on the email sent when your order has been shipped by our fulfillment center.If you did not receive any email, please send us a support ticket at [email protected]

Where does Beauty Affairs ship from?

We ship all orders from Australia.

What do I do if I receive the wrong order?

Please send and exchange request to [email protected] and a member of our team will assist you with your order.

Why isn't DHL tracking updating?

Our DHL shipping services use milestone tracking. That means scanning updates may be less frequent, and only occur when a shipment has exited or entered a country. However, rest assured that your package is making steady progress towards you.

Why is my order taking so long to arrive?

Shipping can take longer than our estimates for a variety of reasons. AUSTRALIA. For Australian orders, this can occur due to AusPost service disruptions. The latest information from them can be seen here: AusPost Disruptions. REST OF THE WORLD. Once

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