STANDARD SHIPPING (Australia only)Standard shipping usually takes between 3-5 days. Please allow patience with the shipping carrier once your order leaves our warehouse.EXPRESS SHIPPING (Australia only)You can also expedite your order for $9.99 to re

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-textstyleruns="{&quot;1&quot;:0,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:17}&#xEE10;{&quot;1&quot;:58,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:61}&#xEE10;{&quot;1&quot;:156,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:172}&#xEE10;{&quot;1&quot;:210,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:215}&#xEE10;{&quot;1&quot;:237,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:240}&#xEE10;{&quot;1&quot;:388,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:411}&#xEE10;{&quot;1&quot;:471,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:475}&#xEE10;{&quot;1&quot;:496,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:508,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:6989903},&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:509}&#xEE10;{&quot;1&quot;:513,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:518}&#xEE10;{&quot;1&quot;:557,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:563}&#xEE10;{&quot;1&quot;:585,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:588}" data-sheets-userformat="{&quot;2&quot;:1021,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;STANDARD SHIPPING\nStandard shipping usually takes between 3-5 days. \nPlease allow patience with the shipping carrier once your order leaves our warehouse.\n\nEXPRESS SHIPPING\nYou can also expedite your order for $9.99 to receive it within 1-3 business days.\nPlease note that due to the global pandemic, shipping carriers are not offering their usual guarantees on any expedited shipping. \n\nINTERNATIONAL SHIPPING\nLive outside the US? \nInternational Shipping typically take 7-10 days to arrive with DHL Standard for $9.99. You can also expedite your order for $19.99 to receive it within 3-7 business days.\nPlease note that customers are responsible for any duties/customs fees.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">STANDARD SHIPPING (Australia only)</span><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br>Standard shipping usually takes between&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">3-5</span><span style="font-size:10pt;font-family:Arial;font-style:normal;">&#xA0;days.&#xA0;<br>Please allow patience with the shipping carrier once your order leaves our warehouse.<br><br></span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">EXPRESS SHIPPING (Australia only)</span><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br>You can also expedite your order for&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">$9.99</span><span style="font-size:10pt;font-family:Arial;font-style:normal;">&#xA0;to receive it within&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">1-3</span><span style="font-size:10pt;font-family:Arial;font-style:normal;">&#xA0;business days of dispatch.<br><br></span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">INTERNATIONAL SHIPPING<br></span><span style="font-size:10pt;font-family:Arial;font-style:normal;">Live outside Australia?<br>International Shipping typically takes&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">7-10</span><span style="font-size:10pt;font-family:Arial;font-style:normal;">&#xA0;business days* to arrive with&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">DHL Standard</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;color:#6aa84f;">&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-style:normal;">for&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">$9.99</span><span style="font-size:10pt;font-family:Arial;font-style:normal;">. You can also expedite your order for&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">$19.99</span><span style="font-size:10pt;font-family:Arial;font-style:normal;">&#xA0;to receive it within&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">3-7</span><span style="font-size:10pt;font-family:Arial;font-style:normal;">&#xA0;business days*.</span></span><span data-sheets-textstyleruns="{&quot;1&quot;:0,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:17}&#xEE10;{&quot;1&quot;:58,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:61}&#xEE10;{&quot;1&quot;:156,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:172}&#xEE10;{&quot;1&quot;:210,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:215}&#xEE10;{&quot;1&quot;:237,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:240}&#xEE10;{&quot;1&quot;:388,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:411}&#xEE10;{&quot;1&quot;:471,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:475}&#xEE10;{&quot;1&quot;:496,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:508,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:6989903},&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:509}&#xEE10;{&quot;1&quot;:513,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:518}&#xEE10;{&quot;1&quot;:557,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:563}&#xEE10;{&quot;1&quot;:585,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:588}" data-sheets-userformat="{&quot;2&quot;:1021,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;STANDARD SHIPPING\nStandard shipping usually takes between 3-5 days. \nPlease allow patience with the shipping carrier once your order leaves our warehouse.\n\nEXPRESS SHIPPING\nYou can also expedite your order for $9.99 to receive it within 1-3 business days.\nPlease note that due to the global pandemic, shipping carriers are not offering their usual guarantees on any expedited shipping. \n\nINTERNATIONAL SHIPPING\nLive outside the US? \nInternational Shipping typically take 7-10 days to arrive with DHL Standard for $9.99. You can also expedite your order for $19.99 to receive it within 3-7 business days.\nPlease note that customers are responsible for any duties/customs fees.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br>Please note that customers are responsible for any duties/customs fees.</span></span></p><p><span style="font-size: 12px;"><em>*Transit times quoted are estimated in business days and exclude local public holidays. Transit times quoted are estimated upon shipments receipt at DHL facility, not date of order. Transit times quoted are subject to delays due to customs inspection (which can vary by country) and/or force majeure event as well as changes</em></span><span style="font-size: 12px;"><em>&#xA0;without prior notice.&#xA0;</em></span></p>

How long does an order take to deliver?

We can modify your order as long as it hasn't been processed and shipped by our fulfillment center. Once the order is shipped, changes cannot be made. In this case, you can either refuse delivery when the courier attempts to deliver it or process a r

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:1021,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We can modify orders as long as our fulfillment center has not shipped your order yet.\n\nOnce the order leaves our warehouse, we can no longer make any changes on it.\n\nYou will either have to process a return or deny receipt of the delivery once the carrier tries to deliver it at your home.\n\n&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">We can modify your order as long as it hasn&apos;t been processed and shipped by our fulfillment center.&#xA0;</span></span></p><p><span data-sheets-userformat="{&quot;2&quot;:1021,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We can modify orders as long as our fulfillment center has not shipped your order yet.\n\nOnce the order leaves our warehouse, we can no longer make any changes on it.\n\nYou will either have to process a return or deny receipt of the delivery once the carrier tries to deliver it at your home.\n\n&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span data-sheets-root="1">Once the order is shipped, changes cannot be made. In this case, you can either refuse delivery when the courier attempts to deliver it or process a return once received.</span> <br><br></span></p>

Can I modify my order after it's been placed?

Once your order has been shipped, an email containing the tracking details of your order will be provided. You can also check your account with us to see the status of the orders you have placed.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style>Once your order has been shipped, an email containing the tracking details of your order will be provided.</p><p><br>You can also check your account with us to see the status of the orders you have placed.</p>

How can I check the status of my order?

Yes, you can track your packages through the tracking details provided on the email sent when your order has been shipped by our fulfillment center.If you did not receive any email, please send us a support ticket at orders@beautyaffairs.com.au

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:219,&quot;2&quot;:{&quot;5&quot;:1}}" data-sheets-userformat="{&quot;2&quot;:1021,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Yes, you can track your packages through the tracking details provided on the email sent when your order has been shipped by our fulfillment center.\n\nIf you did not receive any email, please send us a support ticket at orders@beautyaffairs.com.au&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;">Yes, you can track your packages through the tracking details provided on the email sent when your order has been shipped by our fulfillment center.<br><br>If you did not receive any email, please send us a support ticket at&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">orders@beautyaffairs.com.au</span></span> </p>

Can I track my package?

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:24,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:33,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:6989903},&quot;5&quot;:1}}" data-sheets-userformat="{&quot;2&quot;:1021,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We ship all orders from Australia.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;">We ship all orders from&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">Australia</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;color:#6aa84f;">.</span></span> </p>

Where does Beauty Affairs ship from?

Please send and exchange request to orders@beautyaffairs.com.au and a member of our team will assist you with your order.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:36,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:63,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:3700253},&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:64}" data-sheets-userformat="{&quot;2&quot;:1021,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;9&quot;:0,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Please send and exchange request to orders@beautyaffairs.com.au and a member of our team will assist you with your order.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;">Please send and exchange request to&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;">orders@beautyaffairs.com.au</span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;color:#38761d;">&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-style:normal;">and a member of our team will assist you with your order.</span></span> </p>

What do I do if I receive the wrong order?

Our DHL shipping services use milestone tracking. That means scanning updates may be less frequent, and only occur when a shipment has exited or entered a country. However, rest assured that your package is making steady progress towards you.

<p>Our DHL shipping services use milestone tracking. That means scanning updates may be less frequent, and only occur when a shipment has exited or entered a country. However, rest assured that your<span id="isPasted" style="color: rgb(55, 65, 81); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;package is making steady progress towards you.</span></p>

Why isn't DHL tracking updating?

Shipping can take longer than our estimates for a variety of reasons. AUSTRALIA. For Australian orders, this can occur due to AusPost service disruptions. The latest information from them can be seen here: AusPost Disruptions. REST OF THE WORLD. Once

<p>Shipping can take longer than our estimates for a variety of reasons.&#xA0;</p><p><strong>AUSTRALIA</strong></p><p>For Australian orders, this can occur due to AusPost service disruptions. The latest information from them can be seen here: <a href="https://auspost.com.au/disruptions-and-updates" rel="noopener noreferrer" target="_blank">AusPost Disruptions</a>.</p><p><strong>REST OF THE WORLD</strong></p><p>Once we have dispatched an order, unfortunately we are not able to make any orders arrive sooner. They are already within the postal network and already on their way to you. Yay!</p><p>However, please note that international shipment timeframes can vary due to any or all of these reasons:</p><ul><li id="isPasted">Customs processing times</li><li>Weather events</li><li>Regional conflicts</li><li>Seasonal shipping volumes</li></ul><p>These are all unfortunately outside of our control when it comes to delivery.</p>

Why is my order taking so long to arrive?

If you want to send an order to someone as a gift, rest assured that the parcel isn't sent with a receipt inside. The only papers inside the parcel will include a packing slip, which doesn't show the prices of the items. Simply place your order and s

<p>If you want to send an order to someone as a gift, rest assured that the parcel isn&apos;t sent with a receipt inside. The only papers inside the parcel will include a packing slip, which doesn&apos;t show the prices of the items.&#xA0;</p><p>Simply place your order and set the delivery address to the recipients name and address and we&apos;ll do the rest!</p>

I want to send this item as a gift. What should I do?

At this time, we do not offer a pick-up option for orders. All purchases are delivered directly to your specified address.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">At this time, we do not offer a pick-up option for orders. All purchases are delivered directly to your specified address.</span></p>

Can I pick up at your physical location?

While we can ship to freight forwarders, we strongly advise against using these services for several important reasons:. For these reasons, we strongly recommend that you choose direct shipping to your address whenever possible. This allows us to pro

<p>While we can ship to freight forwarders, we strongly advise against using these services for several important reasons:</p><ol><li><strong>Increased risk of lost packages:</strong> Freight forwarders often involve multiple handling points, which significantly increases the chance of your package getting lost or misplaced.</li><li><strong>Limited tracking ability:</strong> Once a package is handed over to a freight forwarder, our ability to track its journey becomes limited, making it difficult to assist you if issues arise.</li><li><strong>No responsibility for lost items:</strong> Due to the nature of freight forwarding services, we cannot accept responsibility for items that go missing when using such a service. This means that if your package is lost while in the care of a freight forwarder, we may be unable to provide a refund or replacement.</li><li><strong>Potential customs issues:</strong> Depending on your location, using a freight forwarder may complicate customs clearance, potentially leading to delays or additional fees.</li></ol><p>For these reasons, we strongly recommend that you choose direct shipping to your address whenever possible. This allows us to provide the best possible service and ensures that you&apos;re fully protected in case of any shipping issues.</p><p>If you have any questions about our shipping policies or need assistance finding the best shipping option for your location, please don&apos;t hesitate to contact our customer service team.</p>

Do you ship to freight forwarders?

At Beauty Affairs, we want to ensure that your products arrive safely and in perfect condition. To provide you with peace of mind during shipping, we offer an optional Shipment Protection add-on. Here's what you need to know:. Shipment Protection is

<p>At Beauty Affairs, we want to ensure that your products arrive safely and in perfect condition. To provide you with peace of mind during shipping, we offer an optional Shipment Protection add-on. Here&apos;s what you need to know:</p><h2 id="what-is-shipment-protection">What is Shipment Protection?</h2><p>Shipment Protection is an optional service that you can add to your order during checkout. It provides additional coverage for your items during transit.</p><h2 id="why-is-shipment-protection-important">Why is Shipment Protection Important?</h2><p>While we take great care in packaging and shipping your items, unforeseen circumstances can sometimes occur during transit. Shipment Protection safeguards your purchase against:</p><ol><li>Damage during transit</li><li>Loss of package during transit</li></ol><h2 id="what-happens-if-i-dont-select-shipment-protection">What Happens If I Don&apos;t Select Shipment Protection?</h2><p>In our cart, you&apos;ll see this important notice:</p><p><strong>&quot;If not selected, Beauty Affairs is not responsible for damage or lost items.&quot;</strong></p><p>This means that if you choose not to add Shipment Protection to your order:</p><ul><li>If your package is damaged during transit, we will not provide a replacement or refund on this order.</li><li>If your package goes missing during transit, we are not responsible for replacing the items or issuing a refund.</li></ul><h2 id="benefits-of-choosing-shipment-protection">Benefits of Choosing Shipment Protection</h2><p>By adding Shipment Protection to your order, you gain:</p><ol><li><strong>Peace of Mind:</strong> Shop with confidence knowing your purchase is protected.</li><li><strong>Easy Resolution:</strong> If something goes wrong, we&apos;ll quickly replace your items or provide a refund.</li><li><strong>Comprehensive Coverage:</strong> Protection against damage and loss of item during transit.&#xA0;</li></ol><p>If you experience issues with you order <strong>and</strong> you have selected Shipment Protection, we will provide a replacement or refund.</p><h2 id="what-is-considered-loss-of-item">What is Considered Loss of Item?</h2><p>An item is considered lost if Australia Post deems the item to no longer be in their network after we request them to conduct an investigation into the parcel. Typically, an item is declared lost if there has been no activity on the tracking number and they are unable to further confirm the location of the parcel. &#xA0;</p><p>An item that is missing after delivery is not considered a lost item, especially if Australia Post has provided proof of delivery to the correct address.&#xA0;</p><h2 id="how-to-add-shipment-protection">How to Add Shipment Protection</h2><p>Adding Shipment Protection is easy:</p><ol><li>Add your desired items to your cart.</li><li>Proceed to checkout.</li><li>Look for the Shipment Protection option.</li><li>Select it to add protection to your order.</li></ol><h2 id="our-recommendation">Our Recommendation</h2><p>We strongly recommend adding Shipment Protection to all orders. While most packages arrive without issue, this small investment can save you from potential disappointment and financial loss in case of unexpected events.</p><p>Remember, your satisfaction and the safe arrival of your beauty products are our top priorities. If you have any questions about Shipment Protection or our shipping policies, please don&apos;t hesitate to contact our customer service team.</p>

Shipping & Delivery