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Why is my order taking so long to arrive?Updated 4 months ago

Shipping can take longer than our estimates for a variety of reasons. 

AUSTRALIA

For Australian orders, this can occur due to AusPost service disruptions. The latest information from them can be seen here: AusPost Disruptions.

REST OF THE WORLD

Once we have dispatched an order, unfortunately we are not able to make any orders arrive sooner. They are already within the DHL network and already on their way to you. Yay!

However, please note that international shipment timeframes can vary due to any or all of these reasons:

  • Customs processing times
  • Weather events
  • Regional conflicts

These are all unfortunately outside of our control when it comes to delivery.

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