Refunds (Faulty, Damaged, or Incorrect Items). If you encounter any issues with the item(s) you receive, such as defects, damages, or incorrect items, please report these to us within 30 days of receipt. We are committed to ensuring your satisfaction
To initiate a return, please send us an email at [email protected]. Our customer support agents will advise if your order meets the conditions needed for us to initiate the returns process. Please click here to read our return policy. If yo
You can send us an email at [email protected] and process a replacement for the damaged product. Please send us photos of the item(s) so our team can assist you best!
We understand that finding the perfect product is important to you. However, to ensure the health and safety of all our valued customers, we are unable to accept returns or issue refunds on any items that have been opened or used. This policy is in p
We understand delivery delays can be frustrating. However, once an order is in transit, we cannot process a refund unless the parcel is declined upon delivery. If you choose to decline the delivery: