Beauty Affairs

No. We place a temporary hold on your card when you check out, but you&#x2019;re only charged for the items you decide to keep. If you return everything, only an AUD $19.95 restocking fee applies.

No. We place a temporary hold on your card when you check out, but you’re only charged for the items you decide to keep. If you return everything, only an AUD $19.95 restocking fee applies.

Will I be charged right away?

Promotions

Try Before You Buy

What is Beauty Affairs?

How did Beauty Affairs start?

Why is Beauty Affairs different?

Can I get an invoice for my order?

General Information

Refunds & Change of Mind Return Policy

How do I process a return or refund?

What do I do if I received a damaged item?

I've opened and used an item, but it's not right for me. Can I get a refund?

Can I get a refund if my order takes too long?

Refunds, Returns, and Exchanges

How long does an order take to deliver?

Can I modify my order after it's been placed?

How can I check the status of my order?

Can I track my package?

Where does Beauty Affairs ship from?

What do I do if I receive the wrong order?

Why is my order taking so long to arrive?

I want to send this item as a gift. What should I do?

Can I pick up at your physical location?

Do you ship to freight forwarders?

What is Shipment Protection?

What are your delivery fees?

Shipping & Delivery

How do I stop receiving emails from you?

I signed up for a product subscription, but now I want to cancel. How do I do this?

Subscriptions

What forms of payment does Beauty Affairs accept?

Does Beauty Affairs offer financing?

I want to collaborate with your brand, who do I contact?

I have a general question about my order.

How do I contact customer service?

Do you offer gift cards?

How do I redeem points?

General Questions

What discounts do you have on right now?

What is Try Before You Buy?

How do I place a Try Before You Buy order?

When does the trial period for Try Before You Buy start?

How do I return items I don’t want to keep?

Where is this service available?

Can I use any payment method?

What happens if I return all the items?

Are the products new and unused?

Can I extend my trial window?

How do I rebook my MediSpa appointment?

How much are your MediSpa services?

Beauty Affairs MediSpa

Will I be charged right away?Updated 8 hours ago