Beauty Affairs

<p>Currently, we only accept debit/credit cards and Shop Pay for TBYB orders. Buy Now, Pay Later services like Afterpay or ZipPay are not supported as we require the ability to authorise and adjust the final charge based on items kept.</p>

Currently, we only accept debit/credit cards and Shop Pay for TBYB orders. Buy Now, Pay Later services like Afterpay or ZipPay are not supported as we require the ability to authorise and adjust the final charge based on items kept.

Can I use any payment method?

Promotions

Try Before You Buy

What is Beauty Affairs?

How did Beauty Affairs start?

Why is Beauty Affairs different?

Can I get an invoice for my order?

General Information

Refunds & Change of Mind Return Policy

How do I process a return or refund?

What do I do if I received a damaged item?

I've opened and used an item, but it's not right for me. Can I get a refund?

Can I get a refund if my order takes too long?

Refunds, Returns, and Exchanges

How long does an order take to deliver?

Can I modify my order after it's been placed?

How can I check the status of my order?

Can I track my package?

Where does Beauty Affairs ship from?

What do I do if I receive the wrong order?

Why is my order taking so long to arrive?

I want to send this item as a gift. What should I do?

Can I pick up at your physical location?

Do you ship to freight forwarders?

What is Shipment Protection?

What are your delivery fees?

Shipping & Delivery

How do I stop receiving emails from you?

I signed up for a product subscription, but now I want to cancel. How do I do this?

Subscriptions

What forms of payment does Beauty Affairs accept?

Does Beauty Affairs offer financing?

I want to collaborate with your brand, who do I contact?

I have a general question about my order.

How do I contact customer service?

Do you offer gift cards?

How do I redeem points?

General Questions

What discounts do you have on right now?

What is Try Before You Buy?

How do I place a Try Before You Buy order?

When does the trial period for Try Before You Buy start?

Will I be charged right away?

How do I return items I don’t want to keep?

Where is this service available?

What happens if I return all the items?

Are the products new and unused?

Can I extend my trial window?

How do I rebook my MediSpa appointment?

How much are your MediSpa services?

Beauty Affairs MediSpa

Can I use any payment method?Updated 8 hours ago